Last Updated: June 16, 2025

At Enova Electrification, your privacy and trust are important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us via phone or SMS, submit a form, or use our energy-related services—including solar installations, battery backups, EV chargers, and solar structures.

1. Information We Collect

  • Personal Information: Full name, email address, phone number, postal address, ZIP code, service preferences, or any information voluntarily submitted through our forms or messaging channels.
  • Financial Information: For solar financing, we may request relevant details such as income range, credit history, address, and identification information.
  • Device Data: IP address, browser type, referring URLs, and other data collected through cookies or analytics tools.
  • Communication Records: Transcripts of calls, emails, form submissions, or SMS conversations related to service inquiries, scheduling, and customer support.

2. How We Use Your Information

We use your information to:

  • Respond to quote or service requests
  • Schedule installations, repairs, or consultations
  • Send SMS or email updates related to appointments, promotions, or service changes
  • Improve our website performance, customer experience, and marketing relevance
  • Meet compliance, legal, or financing requirements

We do not sell or rent your personal information to third-party marketers.

3. SMS Messaging & Grasshopper Opt-In Policy

We follow all applicable SMS guidelines, including the TCPA and CTIA, as well as Grasshopper’s terms of use for business messaging.

Opt-In Process

We collect SMS consent through two channels:

  1. Website or Digital Forms: By submitting your phone number via our website or lead capture tools, you voluntarily opt in to receive SMS messages from Enova Electrification.
  2. Paper Registration Forms: We collect opt-in through physical forms where customers provide their phone number and check a box to agree. We disclose the purpose, message types, frequency, and how to opt out or get help.

Message Purpose & Frequency

Messages may include:

  • Quote confirmations
  • Appointment reminders
  • Project updates
  • Seasonal promotions
  • Service-related follow-ups

Messages are only sent when needed—not on a recurring or unsolicited basis. Frequency may vary depending on your service activity.

Opt-Out & Help

You may opt out of SMS at any time by replying STOP to any message. For assistance, reply HELP or contact us at info@enovaelectrification.com or call 281-713-4858.

SMS Data Privacy

Your phone number and message content are handled securely. We do not share, sell, or disclose SMS opt-in information to any third party. Our full terms and policies are available at: https://enovaelectrification.com/privacy-policy

4. Email & Direct Communication

If you provide your email address, we may send relevant updates or offers. You may unsubscribe anytime via the link in our emails or by contacting us at info@enovaelectrification.com.

Transactional emails such as service confirmations may still be sent, even if you opt out of promotional messages.

5. Cookies & Tracking

We use cookies and tracking tools to:

  • Store form preferences and login details
  • Understand site behavior for analytics
  • Improve site performance and ad relevance

You may disable cookies through your browser. Some site features may not function if cookies are blocked.

We also work with partners to serve interest-based ads. To opt out of behavior-based ads, visit the Digital Advertising Alliance opt-out page.

6. Security of Your Information

We use encrypted servers, access controls, and internal protocols to protect your information. While we take all reasonable precautions, no system is completely secure. Please use strong passwords and secure browsers to protect your data.

7. Third-Party Links & Tools

Our website may contain links to third-party tools, platforms, or forms. We are not responsible for external privacy practices. Please review third-party privacy policies before submitting data through their tools.

8. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13. Our services and website are intended for adults and businesses only.

9. Where Your Data Is Stored

All data is stored securely on servers located in the United States and managed under our control. We do not transfer personal information outside the U.S.

10. Your Rights

You may request to:

  • Access, correct, or delete your personal data
  • Opt out of communications
  • Understand how your data is used

Email us at info@enovaelectrification.com or call 281-713-4858 to submit a request.

11. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted to this page with the revised date. Continued use of our website constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this policy or how your information is handled, please contact us:

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